While not every printer is 100% compatible with the printer that I use for the development of this cheque writing app, most likely you will still be able to use my free check printing software by following the suggestions below:

  1. Try to print on an A4 paper, does it print the content properly?
  2. If you can see the printed text on an A4 paper, then you may try to insert a used cheque, or a blank paper which is cut to the size of your cheque to test if it prints properly? If it does not print anything at all on your cheque, then it is very likely that your printer does not support printing on custom paper size as small as your cheque. Try Tools->Options...->Printer Adjustment->Printable Cheque Width Extension explained below.
  3. If the printing is not 100% satisfactory:
    • If all content is printed, but the alignment is out, access Tools->Options...->Printer Adjustment->Shift Printed Text, and try different shifting patterns and values to get the best result. However, if some portion of the content is always out of alignment regardless of how you adjust, then it is very likely that the cheque design has already changed, and you will have to contact me (email: This email address is being protected from spambots. You need JavaScript enabled to view it.) to update the cheque support.
    • If the printed content is at the middle of the A4 paper, access Tools->Options...->Printer Adjustment->Shift Printed Text and set a relatively large shifting in order to print on your cheques.
    • If the last one or two digits of Date is missing, access Tools->Options...->Printer Adjustment->Printable Cheque Width Extension, and start with a lower value until you see all content printed.
    • If nothing is printed on the cheque at all, access Tools->Options...->Printer, and change the Cheque Orientation. If this does not yield desired result, then you may need to try out Tools->Options...->Printer Adjustment->Shift Printed Text or Tools->Options...->Printer Adjustment->Printable Cheque Width Extension or the combination of them to see if it works. In the meantime, some users feedback that by changing to a different printer driver or changing to 32-bit printer driver on their 64-bit Windows do the trick too.
  4. (Experimental) If you still could not get a proper result, you may try out the experimental feature Tools->Options...->Printer->Printable Location (Experimental). Change the Mode to Advanced, then depending on the position of your Printer Edge Guides, you may select the option accordingly. If this works for you, please let me know (email: This email address is being protected from spambots. You need JavaScript enabled to view it.) so that I could make this a permanent feature.

Note: For Paid Upgrade Edition, you may either access File->Account->Edit->Printer Adjustment to adjust the alignment for individual bank account, or you may access Tools->Options...->Printer Adjustment if you would like the adjustment to apply to all bank accounts. Additionally, account-based adjustment will always override global adjustment.

If you do have good luck (or even don't have any luck at all) at the end of the day, you are always welcomed to share your printer info with other users here: Supported Printer Model for Cheque Writer

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