× Discussion of any issues related to the free check writing / cheque printer software.

Cross AC Payee did not shift accordingly

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2 months 2 days ago #2511 by Kenny
Hi,

Need some help with the shifting of the Cross AC Payee.

I adjusted the alignment of the printing to my cheque and it printed perfectly during installation last week
But today, when I tried to print the cheque, I realized the 'Cross' was not printed. I checked the option for the shifting of the AC and it remained check but after numerous attempts, checking and unchecking the box, the 'Cross' still remains at the top right of the A4 paper and the rest is printed accordingly to the adjustment.
I try uninstalling to reinstall but is still does not fix the issue.

Possible to advise what went wrong?

Thanks

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2 months 2 days ago #2512 by Kap-Chew
Hi,

A/C Payee crossing position is not affected by the Printer Adjustment at all. It will always remain at the same position.

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